July 2013

Viewing posts from July , 2013

Who Likes a know it all? No one.

3 Words That Create Instant Credibility

Originally written by Geoffrey James

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When it comes to credibility-building, the three most powerful words in the English language are: “I don’t know.”

Many salespeople and most managers think that they’ll lose credibility if they admit ignorance, especially about something about which they “ought” to know. However, the exact opposite is the case.

Admitting ignorance makes everything else you say more credible. Admitting ignorance marks you as a person who’s not afraid to speak the truth, even when that truth might reflect poorly on you.

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